Behavioral and Mental Health Care Summary
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Behavioral and Mental Health Care Summary 2017-18 Edition

Learn more about these ratings.

Why is behavioral and mental health care important?

Behavioral and mental health is an important part of quality health care. If you have major depression, highly rated PPOs make sure that you can see a doctor or mental health provider quickly and regularly and get the right medications. If you have been hospitalized for a mental illness, it is important that you receive follow-up care with your doctor or a mental health provider. Or if you have problems with drug or alcohol dependence, highly rated health plans also see that you stay in follow up treatment.

What do the scores mean?

The stars tell you how successful each plan was at helping members get the behavioral and mental health care they needed. More stars are better.


Behavioral and Mental Health Care

Aetna PPO   Good
Anthem Blue Cross PPO   Fair
Blue Shield of California/Blue Shield Life PPO   Fair
Cigna PPO   Good
Health Net Life Insurance Company - PPO   Poor
UnitedHealthcare Insurance Co., Inc. - PPO   Good

Data Disclaimer The source for data contained in this publication is Quality Compass® 2016 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2016 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Users of the data shall not have the right to alter, enhance, or otherwise modify the data. Anyone desiring to use or reproduce the data without modification for a noncommercial purpose may do so without obtaining any approval from NCQA. All commercial uses must be approved by NCQA and are subject to a license at the discretion of NCQA. Use by health care providers in connection with their own practices is not commercial use. A "commercial use" refers to any sale, license, or distribution of the data for commercial gain, or incorporation of the data into any product or service that is sold, licensed, or distributed for commercial gain, even if there is no actual charge for inclusion of the data. ©2004-2016 National Committee for Quality Assurance, all rights reserved.
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