Getting Care Easily Summary
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Getting Care Easily Summary 2017-18 Edition


Learn more about these ratings.

Why is it important to be able to get care easily?

Getting the right care at the right time is an important aspect of high quality health care. Highly rated PPOs make sure you get to see your primary care doctor and specialists when care is needed, especially when you have an urgent problem. You should also get tests and other treatment in a timely manner. Top plans make it easy to see your primary care doctor or specialists and get the needed care and treatment.

Their doctors also take the time to discuss your health and give you recommendations on what to do to take care of yourself.

PPOs in California have time requirements for making appointments for their patients. You can find more information about PPO requirements for providing patient appointments for routine and urgent care in California here.

What do the scores mean?

The stars tell you how successful each health plan was at helping patients to get the care they needed when they needed it during 2016. More stars are better.

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Getting Care Easily


Aetna PPO   Good
 
Anthem Blue Cross PPO   Fair
 
Blue Shield of California/Blue Shield Life PPO   Poor
 
Cigna PPO   Poor
 
Health Net Life Insurance Company - PPO   Poor
 
UnitedHealthcare Insurance Co., Inc. - PPO   Poor
 
 

Data Disclaimer The source for data contained in this publication is Quality Compass® 2016 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2016 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

Users of the data shall not have the right to alter, enhance, or otherwise modify the data. Anyone desiring to use or reproduce the data without modification for a noncommercial purpose may do so without obtaining any approval from NCQA. All commercial uses must be approved by NCQA and are subject to a license at the discretion of NCQA. Use by health care providers in connection with their own practices is not commercial use. A "commercial use" refers to any sale, license, or distribution of the data for commercial gain, or incorporation of the data into any product or service that is sold, licensed, or distributed for commercial gain, even if there is no actual charge for inclusion of the data. ©2004-2016 National Committee for Quality Assurance, all rights reserved.
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