PPO Ratings - Follow-up Visit Within 7 Days After Mental Illness Hospital Stay    PPO Ratings Behavioral and Mental Health Care

Follow-up Visit Within 7 Days After Mental Illness Hospital Stay 2017-18 Edition

Why is it important to get quick follow-up care after you have been in the hospital for a mental illness?

It is important that you get the needed follow-up care after leaving the hospital for the treatment for any illness, including a mental illness. A follow-up visit with a mental health provider like a psychiatrist, psychologist or another type of therapist will help to make sure that you are getting the right treatment and are correctly taking medicine as needed.

How soon should you receive follow-up care if you have been in the hospital for a mental illness?

You should be seen by a mental health provider like a psychiatrist, psychologist or another type of therapist within 7 days after leaving the hospital. This follow up visit is important to be sure that you get the right treatment after your hospital stay.

Talk with your doctor and health plan to find out about what other services are available. Many health plans offer additional support and resources for depression and other mental health conditions. These additional resources may be educational materials (online and in print), classes or support groups, or phone counseling.

What do the scores mean?

The scores show how well each health plan did at making sure patients who were hospitalized for a mental illness were seen by a mental health provider within 7 days after leaving the hospital. The higher score means more patients got the right care at the right time.

The scores are based on information from at least 30 health plan member administrative records in 2016.

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When comparing plans, small differences between scores are expected. The larger differences are important.

Follow-up Visit Within 7 Days After Mental Illness Hospital Stay

 
(Worse)
0%
(Better)
100%
 
UnitedHealthcare Insurance Co., Inc. - PPO 59% Horizontal bar, 59 units  
Aetna PPO 57% Horizontal bar, 57 units  
Cigna PPO 50% Horizontal bar, 50 units  
Blue Shield of California/Blue Shield Life PPO 49% Horizontal bar, 49 units  
Anthem Blue Cross PPO 48% Horizontal bar, 48 units  
Health Net Life Insurance Company - PPO 36% Horizontal bar, 36 units  
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  Score for top health plans nationwide 67% Score that ranks a health plan in the top 10% of all commercial health plans in the US.  
Data Disclaimer The source for data contained in this publication is Quality Compass® 2016 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2016 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

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