PPO Ratings - Follow-up Visit Within 30 Days After Mental Illness Hospital Stay    PPO Ratings Behavioral and Mental Health Care

Follow-up Visit Within 30 Days After Mental Illness Hospital Stay 2017-18 Edition

Why is it important to get follow-up care after you have been in the hospital for a mental illness?

It is important that you get the needed follow-up care after leaving the hospital for the treatment for any illness, including a mental illness. A follow-up visit with a mental health provider like a psychiatrist, psychologist or another type of therapist will help to make sure that you are getting the right treatment and are correctly taking medicine as needed.

How soon should you receive follow-up care if you have been in the hospital for a mental illness?

You should be seen as soon as possible after being hospitalized for mental illness but you should at least be seen by a mental health provider like a psychiatrist, psychologist or another type of therapist within 30 days after leaving the hospital. This follow up visit is important to be sure that you get the right treatment after your hospital stay.

Talk with your doctor and health plan to find out about what other services are available. Many health plans offer additional support and resources for depression and other mental health conditions. These additional resources may be educational materials (online and in print), classes or support groups, or phone counseling.

What do the scores mean?

The scores show how well each health plan did at making sure patients who were hospitalized for a mental illness were seen by a mental health provider within 30 days after leaving the hospital. The higher score means more patients got the right care at the right time.

The scores are based on information from at least 30 PPO member administrative records in 2016.

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When comparing plans, small differences between scores are expected. The larger differences are important.

Follow-up Visit Within 30 Days After Mental Illness Hospital Stay

 
(Worse)
0%
(Better)
100%
 
UnitedHealthcare Insurance Co., Inc. - PPO 75% Horizontal bar, 75 units  
Aetna PPO 73% Horizontal bar, 73 units  
Cigna PPO 70% Horizontal bar, 70 units  
Anthem Blue Cross PPO 67% Horizontal bar, 67 units  
Blue Shield of California/Blue Shield Life PPO 63% Horizontal bar, 63 units  
Health Net Life Insurance Company - PPO 52% Horizontal bar, 52 units  
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  Score for top health plans nationwide 82% Score that ranks a health plan in the top 10% of all commercial health plans in the US.  
Data Disclaimer The source for data contained in this publication is Quality Compass® 2016 and is used with the permission of the National Committee for Quality Assurance (NCQA). Quality Compass® 2016 includes certain Consumer Assessment of Healthcare Providers and Systems (CAHPS®) data. Any data display, analysis, interpretation, or conclusion based on these data is solely that of the authors, and NCQA specifically disclaims responsibility for any such display, analysis, interpretation, or conclusion. Quality Compass is a registered trademark of NCQA. CAHPS® is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).

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