This Report Card shows the quality of health care for millions of Californians who get their care through commercial insurance provided by Preferred Provider Organizations (PPOs). The 6 largest PPOs in the state are included in this Report Card.
The PPO Report Card includes health care quality scores for two major areas:
- Clinical Performance Scores – See the "PPO Provides Recommended Care" column below. To find more information on 10 health conditions/topics go to the dark blue box in the right column.
- Patient Experience Scores – See the 2 columns below under "Patients Rate their Experience." Additional information is found in the light blue box in the right column.
The Report Card also provides other helpful information on each PPO. Click on each health plan name to find its consumer assistance number, service area, website and more.
The California Office of the Patient Advocate compared PPO members' records in 2013 to a set of national standards for quality of care to make sure that health plans are offering quality preventive care and service to members.
