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Welcome to the
California Department of Insurance
Electronic Suspected Fraudulent Claim (eFD-1) Home Page
 
 

This web page allows registered insurance carriers, self-insured companies, and third-party administrators, to submit and amend Electronic Suspected Fraudulent Claims (eFD-1's). Additionally, registered companies and their designees can check the status and disposition of a suspected fraudulent claim and create management reports.

In order to login and submit eFD-1's, a company must first register with the California Department of Insurance (CDI). To register, please select the Company Registration link from the menu located on the left. All required fields identified with an asterisk (*) on the company registration form must be completed. Once completed, print, sign, date, and mail to the address indicated on the printed registration form. Once CDI receives the registration form, CDI staff will validate the company information, approve or disapprove the registration, and notify the company.

Once your company has been approved, registered users will be able to login and file Suspected Fraudulent Claim forms electronically. To login, please select the Login link from the menu located on the left. You must enter your User ID and Password.

3 Levels of Users Available to a Registered Company
  1. Company Administrator: A company can register only once with CDI and be associated with one User ID. This user is considered to be the company administrator and will have the ability to create multiple local managers and general users. A company administrator has the authority to perform all functions. All functions for all users will be described in detail after login.
  2. Local Managers: Local Managers can create other local managers and general users. They have the ability to reset passwords for other local managers and general users. They have most of the same rights as a company administrator; however, they are restricted from a few of the higher level functions. All functions for all users will be described in detail after login.
  3. General Users: General users are typically at the working level. They can create, update, submit and amend eFD-1's, create management reports, and update their own passwords. Some functions are limited for this level of user. All functions for all users will be described in detail after login.
Resetting Passwords
Company Administrator: If you do not remember your company password, please select the Change Company Password link from the menu. To change your company password you will be required to enter your Company User ID and correctly answer your security question.

Local Managers/General Users: To reset a local manager's or general user's password, please contact your local manager or company administrator.
 

Last Revised - Aug. 5, 2008
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