Company Profile
Workers Compensation

LIBERTY MUTUAL INSURANCE COMPANY
175 BERKELEY ST
BOSTON,   MA 02116
800-526-1547


Workers' Compensation Complaint and Requests for Action Contact Information

Part 1: Complaints and Requests for Action (CRA)

If you are seeking information about your workers' compensation insurance policy, or if you have a dispute with your insurance carrier about how its rating plan was applied to your policy (e.g. a dispute about a classification assignment or experience modification applied to your policy) you must first submit a Complaint and Request for Action (CRA) to the workers' compensation insurance company using the address below.

Phone Number:  857-224-1015  Ext:
FAX:  603-422-7900
E-Mail:  PresidentialSVCTeam@LibertyMutual.com
WEB Address:  
Company Contact:  Krista Young
Mailing Address:  175 Berkeley Street
 Boston    MA  02116
Contact Notes:  Krista Young Direct Dial = 857-224-2067


Part 2: Appeals to the Department of Insurance

You may appeal your workers' compensation insurance company's written decision on your CRA to the Insurance Commissioner. Mail your appeal to the CDI's Administrative Hearing Bureau, 45 Fremont Street, San Francisco, CA 94105. You also must mail a copy of your appeal to your workers' compensation insurance company using the address below.

Phone Number:  857-224-1015  Ext:
FAX:  603-422-7900
E-Mail:  PresidentialSVCTeam@LibertyMutual.com
WEB Address:  
Company Contact:  Krista Young
Mailing Address:  175 Berkeley Street
 Boston    MA  02116
Appeals Notes:  Krista Young Direct Dial = 857-224-2067

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