Part 1: Complaints and Requests for Action (CRA)
If you are seeking information about your workers' compensation insurance policy, or if you have a dispute with your insurance carrier about how its rating plan was applied to your policy (e.g. a dispute about a classification assignment or experience modification applied to your policy) you must first submit a Complaint and Request for Action (CRA) to the workers' compensation insurance company using the address below.
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Stephen G Perrando | 925-279-2413 | - | 877-336-3257 | stephen.perrando@csaa.com | - | 3055 Oak Road W420 | Walnut Creek | CA | 94597 | - |