Part 1: Complaints and Requests for Action (CRA)
If you are seeking information about your workers' compensation insurance policy, or if you have a dispute with your insurance carrier about how its rating plan was applied to your policy (e.g. a dispute about a classification assignment or experience modification applied to your policy) you must first submit a Complaint and Request for Action (CRA) to the workers' compensation insurance company using the address below.
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Krista Young | 857-224-1015 | - | 603-422-7900 | DOIComplaints@LibertyMutual.com | - | 175 Berkeley Street | Boston | MA | 02116 | Krista Young Direct Dial = 857-224-2067 |